SnoMaster SMIC-12(W)

SnoMaster - 12Kg/24Hr Counter-Top Bullet Type Ice-Maker - White

Compact, quick, and effortlessly convenient, the SnoMaster – 12Kg/24Hr Counter-Top Bullet Type Ice-Maker – White (SMIC-12(W)) delivers fresh bullet ice whenever you need it. Choose between normal or opaque bullet styles, with nine ice bullets produced per cycle and stored neatly in the removable basket. The external digital control panel keeps operation simple, while the add water alert and ice full sensor take the guesswork out of daily use. Portable, easy to drain, and finished in crisp white, it’s ideal for kitchens, offices, and small entertainment spaces. Designed for African conditions, the SMIC-12(W) brings reliable, everyday ice-making to any setting.

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Product Features:

2 Bullet Ice Type Selection: Normal | Opaque

Removable Ice Basket & Includes Ice Scoop

9 Ice Bullets Per Cycle

Designed For African Conditions

External Digital Control Panel

Add Water Function, Drain Point & Ice Full Sensor

Portable

Make it yours:

R2,599.00
*Recommended Retail Price
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FAB SHEET
USER MANUAL
  • Assembled Dimensions (mm) (H) 285 (W) 225 (D) 294
  • Packaged Dimension (mm) (H) 330 (W) 342 (D) 317
  • Capacity 12Kg/24Hr
  • Net Weight (Kg) 6.36Kg
  • Colour White
  • Ice Type/Size (mm) Bullet Ice
  • Total Input Power 85W
  • Rated Current (AC/DC) 0.55A
  • Voltage 190-250V/60Hz
  • Suggested Applications Office, Apartment, Home Bar/Kitchen, B&B, Caravan

Unboxing & Set-up

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FAQ
Why isn't my SnoMaster SMIC-12(W) ice maker turning on?
  • Ensure the power switch is turned on – Make sure the unit itself is properly switched on.
  • Check for loadshedding or a recent power cut – Temporary outages can reset or interrupt the unit.
  • Inspect the plug and socket – Ensure the plug is not damaged and the wall socket is working.
  • Confirm the voltage – This unit operates best between 220V–240V. Incorrect voltage may prevent it from starting.
  • Review the installation setup – Double-check that all setup requirements have been followed, especially water level and surface placement

 

Why is my SnoMaster SMIC-12(W) Ice Maker only producing small or medium ice?
  • First-time Use: It’s normal for the first few cycles to produce smaller ice cubes. Let the machine run through 2–3 full cycles as it stabilizes.
    ⏱️ Each cycle may take 13–16 minutes depending on room temperature.
  • High Ambient Temperature: Warm surroundings can affect ice formation. Move the unit to a cooler, shaded area, away from direct sunlight or heat sources.
  • Water Pump Issue: Inconsistent or reduced water flow may be caused by a faulty pump. If small ice continues after troubleshooting, the pump may need to be repaired or replaced.

Moisture forms on the inside/outside walls of the ice-maker
  • If you notice water droplets or moisture buildup on your ice maker’s surfaces, it’s usually due to environmental conditions and not a fault. Here’s why it happens:
  • High Humidity or Coastal Weather: In hot, humid climates – especially coastal regions – condensation forms more easily on cold surfaces. This is completely normal.
  • Seasonal Temperature Shifts: Moisture buildup may occur more frequently during certain seasons when humidity and ambient temperatures fluctuate.
  • Lid Usage: Opening the lid too often allows warm, moist air inside.
    👉 To reduce internal condensation, keep the lid closed tightly and avoid unnecessary opening.

Why is the exterior of my SnoMaster SMIC-12(W) Ice Maker wet?
  • If you’re noticing moisture or a wet surface on the outside of your ice maker, it’s most likely condensation – a common occurrence, not a fault. Here’s what you need to know:
  • Humidity & Rainy Conditions: Operating your ice maker in humid environments or during the rainy season can cause condensation to form on the exterior panels.
  • Not a Leak: This is normal and expected in coastal or high-moisture areas. It does not indicate a fault or internal water leak.
  • Wipe Down Gently: Simply dry the surface with a soft, non-abrasive cloth to prevent water marks or damage to the finish.

Why is my SnoMaster SMIC-12(W) Ice Maker making a buzzing noise while the power light is on?
  • If your ice maker’s power indicator is on and the compressor is buzzing or not running properly, it may be caused by a low voltage issue. Here’s what to do:
  • Low Voltage Detected: If your mains voltage drops below the required level (below 220V), the compressor may struggle to start and make a buzzing sound.
    👉 This is a protective response to prevent internal damage.
  • Wait Before Restarting: To protect the compressor, always wait at least 3 minutes before restarting the unit after power disruption.

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