12Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black

Sleek, portable and reliable, the SnoMaster – 12Kg/24Hr Counter-Top Bullet Type Ice-Maker – Black (SMIC-12) delivers fresh bullet ice whenever you need it. Choose between small and large ice sizing, with nine ice bullets produced per cycle and stored neatly in the removable basket. The external digital control panel keeps operation simple, while the Add Water alert and Ice Full sensor take the guesswork out of daily use. Portable, easy to drain, and finished in black, it’s ideal for kitchens, offices, and small entertainment spaces. Designed for African conditions, the SMIC-12 brings reliable, everyday ice-making to any setting.

Product Features:

2 Bullet Ice Type Selection: Small | Large

Portable

9 Ice Bullets Per Cycle

Designed For African Conditions

External Digital Control Panel

Add Water Function, Drain Point & Ice Full Sensor

Removable Ice Basket & Ice Scoop

Make it yours:

R2,599.00
*Recommended Retail Price
  • Assembled Dimensions (mm): (H) 285 (W) 225 (D) 294
  • Packaged Dimension (mm): (H) 327 (W) 346 (D) 268
  • Capacity: 12Kg/24Hr
  • Net Weight (Kg): 6.36Kg
  • Colour: Black
  • Ice Type/Size (mm): Bullet Ice
  • Total Input Power: 130W
  • Rated Current (AC/DC): 0.8A
  • Voltage: 220–240V/50HZ
  • Suggested Applications: Holiday Homes, Caravans, Kitchens, Offices & Entertainment Areas

Unboxing & Set-up

Product Gallery

FAQ
Why Is My SnoMaster - 12Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-12) Only Producing Small Or Medium Ice?

If your SnoMaster SMIC-12 is only producing smaller ice cubes, ambient temperature or water circulation may be affecting performance.

Possible Causes:

  • High ambient temperatures.
  • The appliance is positioned in direct sunlight.
  • The water pump is faulty.

What To Do:

  • Move the appliance to a cooler location.
  • Keep the appliance out of direct sunlight.
  • Allow the appliance to complete several production cycles.
  • Contact SnoMaster or a SnoMaster-approved technician or service agent if the issue persists.

 

Why Is My SnoMaster - 12Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-12) Making A Buzzing Noise?

If the compressor is operating abnormally with a buzzing sound, the appliance may not be receiving sufficient voltage.

Possible Causes:

  • Low supply voltage.
  • Compressor protection cycle.

What To Do:

  • Verify that the appliance is connected to a stable power supply.
  • Switch the appliance off.
  • Wait approximately three minutes before restarting.
  • Avoid repeatedly switching the appliance on and off.

 

Why Is The "Add Water" Indicator Light On My SnoMaster - 12Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-12)?

The “Add Water” indicator appears when the appliance cannot detect sufficient water for ice production.

Possible Causes:

  • Water reservoir is empty.
  • Water level sensor requires cleaning.
  • Water filter is blocked.
  • Reverse osmosis water may affect sensor operation.

What To Do:

  • Fill the water reservoir.
  • Press the ON/OFF button to restart the appliance.
  • Clean the water level sensor using a dry cloth.
  • Check that the water filter is not blocked.
  • If using reverse osmosis water, adding a small pinch of salt may assist water detection.

 

Why Is The "Ice Full" Indicator Light On My SnoMaster - 12Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-12)?

The appliance has detected that the ice basket is full or that the ice detection system has been triggered.

Possible Causes:

  • Ice basket is full.
  • Internal temperatures are extremely low.
  • Direct sunlight is interfering with the Ice Full sensor.

What To Do:

  • Remove excess ice from the basket.
  • Move the appliance to a warmer location if required.
  • Keep the appliance out of direct sunlight.
  • Restart the appliance if the warning remains active.

 

Why Is My SnoMaster - 12Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-12) Running But Not Making Ice?

If the compressor is running but no ice is being produced, the water circulation system or cooling system may require attention.

Possible Causes:

  • Debris inside the water tank.
  • Fan is not operating correctly.
  • Solenoid valve failure.

What To Do:

  • Clean the water reservoir thoroughly.
  • Check for any visible debris or blockages.
  • Ensure the cooling fan is operating.
  • Contact SnoMaster or a SnoMaster-approved technician or service agent if the problem continues.