PRODUCT CODE: SMIC-15
Keep the ice flowing wherever the moment takes you with the SnoMaster – 14Kg/24Hr Counter-Top Bullet Type Ice-Maker – Black (SMIC-15), designed for effortless entertaining and everyday convenience. Whether you’re hosting guests, setting up the perfect home bar, working from the office, or relaxing at your B&B, this sleek and portable ice-maker delivers fresh ice whenever you need it. Producing up to 14kg of bullet-shaped ice every 24 hours, the SMIC-15 creates 9 ice bullets per cycle and gives you the option of clear or regular bullet ice ice to suit every drink and occasion. The modern external digital control panel makes operation simple, while features like the add water function, ice full sensor, removable ice basket, and drainage point add everyday convenience.
Product Features:
Ice Type: Bullet Ice
Add Water Function
2 Bullet Ice Type Selection: Clear | Regular
Drain Point
9 Ice Bullets Per Cycle
Ice Full Sensor
20 Minute Cleaning Cycle
Removable Ice Basket
External Digital Control Panel
Designed For African Conditions
Specifications
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Ice Making Capacity: 14Kg/24Hr
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Ice Per Cycle: 9 Ice Bullets Per Cycle
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Ice Storage Volume: 0.5Kg
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Total Input Power: 130W
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Rated Current: 0.8A
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Voltage: 230V/50Hz
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Assembled Dimensions: (H) 297 (W) 245 (D) 326
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Packaged Dimensions: (H) 345 (W) 275 (D) 358
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Net Weight: 6.7Kg
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Suggested Applications: Kitchens, Home Bars, Entertainment Areas, Offices & Guest Suites
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Please Note: Water treated with reverse osmosis purification may cause a false low-water indication. Filtered mineralised water is recommended. If the ice-maker indicates a low water level despite the reservoir being full, add a pinch of salt to the water to improve sensor detection. Ice cycle time depends on water temperature. Clean and drain the appliance at least once or twice a month. Lemon juice or 10ml vinegar may be added to the water to assist the cleaning process.
Product Display
Product Media
Frequently Asked Questions
FAQ
Why Is My SnoMaster - 14Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-15) Not Turning On?
If your ice-maker does not turn on, check the power supply and installation. Possible causes include:
- The ice-maker is not switched on correctly.
- Loadshedding or a power cut has interrupted the electricity supply.
- The plug is faulty or damaged.
- The supply voltage is incorrect.
- The installation requirements have not been followed correctly.
What To Do:
- Check that the ice-maker is switched on.
- Check whether loadshedding or a power cut is affecting the power supply.
- Inspect the plug for visible damage. Do not use the appliance if the plug is damaged.
- Check that the supply voltage matches the appliance’s requirements.
- Review the installation instructions and make sure the requirements have been followed.
- If the ice-maker still does not turn on, contact SnoMaster or a SnoMaster-approved technician or service agent for inspection and repair.
Why Does Moisture Form On The Inside Or Outside Walls Of My SnoMaster - 14Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-15)?
Condensation can occur normally in hot or humid conditions, particularly in coastal areas. Possible causes include:
- Hot, humid weather increasing condensation.
- Seasonal changes in humidity and ambient temperature.
- Opening the lid frequently or not closing it properly.
What To Do:
- Open the lid less frequently.
- Make sure the lid is closed properly when not in use.
- Wipe exterior condensation away with a non-abrasive cloth.
Why Is My SnoMaster - 14Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-15) Making A Buzzing Noise While The Power Indicator Is On?
If the power indicator is on but the compressor is buzzing and working abnormally, the possible cause could be:
- The supply voltage is too low.
What To Do:
- Switch the ice-maker off and wait at least 3 minutes before restarting it to help avoid compressor damage.
- Have the supply voltage checked if the problem continues.
- Contact SnoMaster or a SnoMaster-approved technician or service agent for inspection and repair if the compressor continues to buzz or operate abnormally.
Why Is The “Add Water” Indicator On My SnoMaster - 14Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-15) Illuminated?
The “Add Water” indicator may mean the ice-maker needs water or that water detection or flow is affected. Possible causes include:
- There is insufficient water in the ice-maker.
- Reverse-osmosis water is being used.
- The water-level sensor needs cleaning.
- The filter in the water compartment is blocked.
What To Do:
- Fill the ice-maker with water and press the “ON/OFF” button to restart it.
- If you are using reverse-osmosis water, add a pinch of salt.
- Clean the water-level sensor with a dry cloth.
- Check that the filter in the water compartment is not blocked.
Why Is The Compressor Running But My SnoMaster - 14Kg/24Hr Counter-Top Bullet Type Ice-Maker - Black (SMIC-15) Is Not Making Ice?
If the compressor runs without producing ice, check for a water-tank blockage or a component fault. Possible causes include:
- Debris is blocking the inside of the water tank.
- The fan is not working.
- The solenoid valve needs replacing.
What To Do:
- Clean the water tank and check for debris causing a blockage.
- Check whether the fan is working.
- Contact SnoMaster or a SnoMaster-approved technician or service agent for inspection and repair if the fan is not working or the solenoid valve needs replacing.






