The SnoMaster SMIC-25 is a plumbed-in bullet ice maker that produces up to 30 kilograms of bullet-shaped ice every 24 hours. With 28 ice bullets per cycle and a 12 kg internal storage bin, this unit is designed to deliver a reliable supply of ice for home bars, guest lodges, restaurants, pubs, and hospitality kitchens.
It features an internal LED control panel, spray system, ice full sensor, water low sensor, and a built-in drain pump for convenient and efficient operation. Installation is simple with the included ice scoop, disposable water filter cartridge, quick connectors, water pipe with fittings, and drain pipe.
Designed for African conditions and finished in a compact black housing, the SMIC-25 combines durability, performance, and ease of use — ensuring your beverages are always served at their best.
Causes:
The machine is unplugged.
The power switch is off.
The ice storage bin is full of ice.
Solutions:
Plug the ice maker into a power source.
Ensure the control unit is switched on.
Remove some ice from the bin to resume operation.
Causes:
The water supply tap is turned off.
The water supply pipe is not connected properly.
The water filter is not installed or installed incorrectly.
The water inlet valve is malfunctioning.
Solutions:
Turn on the water tap.
Reconnect the water supply pipe securely.
Check and reinstall the water filter correctly.
Contact SnoMaster Service if the inlet valve is faulty.
Causes:
The condenser is dirty.
Airflow around the unit is obstructed.
The ambient or water temperature is too high.
The unit is positioned near a heat source.
Solutions:
Clean the condenser thoroughly.
Ensure the unit has proper ventilation.
Move the appliance away from heat sources.
Causes:
Insufficient water in the water bin.
Solutions:
Check if the water pressure is below 2 bar.
Ensure there are no restrictions in the water supply.
Inspect the water trough for leaks and correct if necessary.
Causes:
The power supply is interrupted.
The room temperature is outside the operating range.
Solutions:
Reconnect the power supply.
Allow the machine to remain off until the temperature returns to normal operating conditions.