Check if the ice-maker is correctly switched on.
Make sure there has not been a power cut or load shedding.
Inspect the plug for damage and confirm that the voltage is correct (220–240V).
Ensure installation requirements (level surface and ventilation) are met.
The first few cycles may take 13–16 minutes per cycle, depending on ambient temperature.
Move the appliance to a cooler area out of direct sunlight.
If issue persists, the water pump may be faulty and require replacement.
Fill the ice-maker with drinkable water, and it will restart automatically.
If using reverse osmosis (RO) water, add a pinch of salt to improve sensor accuracy.
Clean the water level sensor screws gently with fine-grit sandpaper.
The ice basket is full — remove some ice.
If the light flashes, switch off the unit and check for ice obstruction around the pusher.
Allow the unit to rest for 3–5 minutes and recalibrate by gently pushing the ice pusher to its default position.
If unresolved, the water box motor may need service or replacement.
Clean the water tank and check for debris or blockages.
Confirm that the fan is running.
If still not working, the solenoid valve may need replacement by a qualified technician.